Compassionate Care.
Trusted Excellence.
Quality is more than a promise —
it is the foundation of everything we do.
From professional nursing and personalised care plans to continuous staff development and resident wellbeing, our approach is guided by Swiss quality standards, a strong commitment to quality and safety, and a continuous pursuit of excellence in everything we do.
How We Maintain Quality Every Day
Our commitment to quality and safety is reflected in every aspect of daily life at Vivobene—from personalised care and continuous monitoring to ongoing staff development and resident safety. Together, these principles guide everything we do.
Care Standards
& Personalised Support
Every resident receives an individual care plan tailored to their health, personal preferences, and daily needs. Guided by Swiss care standards, we provide professional, reliable, and individual care that respects dignity and supports independence wherever possible.
- Individualised care plans
- Swiss care standards
- Individual care & support
- Respect for dignity & independence
Resident Safety
& Risk Management
Resident safety is at the heart of everything we do. Through attentive nursing care, continuous health monitoring, clearly defined safety procedures, and structured emergency response protocols, we ensure our residents receive safe, reliable, and professional care around the clock.
- Safe living environment
- 24/7 nursing support
- Medication management
- Emergency response procedures
Quality Assurance
& Continuous Monitoring
Providing excellent care requires regular evaluation and continuous improvement. Our nursing team regularly reviews residents’ health and wellbeing, documents relevant changes, and conducts internal quality audits to ensure consistently high standards of care and resident safety.
- Documented health assessments
- Structured nursing reviews
- Internal quality audits
- Continuous quality improvement
Staff Training
& Professional Development
Exceptional care begins with exceptional people. Our team participates in regular training and professional development to ensure they remain up to date with best practices, clinical standards, and compassionate resident care.
- Min. 60 hours of training per employee/year
- Clinical skill development
- Best practice implementation
- Ongoing professional development
Personalised
Wellbeing & Prevention
Resident wellbeing extends beyond healthcare. Through personalised therapies, preventive care, meaningful activities and social engagement, we help residents maintain their health, independence and overall wellbeing. This holistic approach reduces health risks and supports a safer, healthier and more fulfilling everyday life.
- Individual wellbeing plans
- Therapeutic & wellness activities
- Promoting independence & quality of life
- Preventive health support
Care Standards
& Quality Assurance
Every resident receives an individual care plan tailored to their health, personal preferences, and daily needs. Guided by Swiss care standards, we provide professional, reliable, and individual care that respects dignity and supports independence wherever possible.
- Individualised care plans
- Swiss care standards
- Individual care & support
- Respect for dignity & independence
Resident Safety & Risk Management
Resident safety is at the heart of everything we do. Through attentive nursing care, continuous health monitoring, clearly defined safety procedures, and structured emergency response protocols, we ensure our residents receive safe, reliable, and professional care around the clock.
- Safe living environment
- 24/7 nursing support
- Medication management
- Emergency response procedures
Quality Assurance
& Continuous Monitoring
Providing excellent care requires regular evaluation and continuous improvement. Our nursing team regularly reviews residents’ health and wellbeing, documents relevant changes, and conducts internal quality audits to ensure consistently high standards of care and resident safety.
- Documented health assessments
- Structured nursing reviews
- Internal quality audits
- Continuous quality improvement
Staff Training
& Professional Development
Exceptional care begins with exceptional people. Our team participates in regular training and professional development to ensure they remain up to date with best practices, clinical standards, and compassionate resident care.
- Min. 60 hours of training per employee/year
- Clinical skill development
- Best practice implementation
- Ongoing professional development
Personalised
Wellbeing & Prevention
Resident wellbeing extends beyond healthcare. Through personalised therapies, preventive care, meaningful activities and social engagement, we help residents maintain their health, independence and overall wellbeing. This holistic approach reduces health risks and supports a safer, healthier and more fulfilling everyday life.
- Individual wellbeing plans
- Therapeutic & wellness activities
- Promoting independence & quality of life
- Preventive health support
Medical Network & Trusted Partners
Working Together to Deliver Exceptional Care
Delivering exceptional care requires more than an experienced nursing team.
At Vivobene, we collaborate with our Swiss Advisory Team and a trusted network of specialist physicians, leading hospitals and carefully selected healthcare partners.
Together, we ensure coordinated care, the continuous development of our quality standards and access to specialised medical expertise whenever it is needed.
Swiss Advisory Team
Dr. Regula Mettler
Specialist in General Internal Medicine
With her extensive medical expertise, Dr. Regula Mettler supports Vivobene in maintaining the highest standards of quality, hygiene, and resident safety. Through professional guidance and regular staff education, she helps ensure safe, high-quality medical and nursing care.
- Medical Advisory
- Medical Quality Assurance
- Resident Safety
- Hygiene & Infection Prevention
- Clinical & Medication Standards
- Staff Education & Training
Sarah Augsburger
Swiss Registered Nurse
With her extensive nursing expertise, Sarah Augsburger supports Vivobene through professional guidance, practical staff training and the continuous development of care quality. She helps maintain high quality standards while promoting proven nursing practices across our care teams.
- Nursing Advisory
- Nursing Quality Assurance
- Hygiene & Infection Prevention
- Nursing Standards & Best Practices
- Staff Education & Training
Medical Network
Partner Network
Recognition, Awards & Certifications
Recognised for Quality & Excellence
Thailand Tourism Standards Certificate
The Thailand Tourism Standards Certificate recognises facilities that meet the official quality requirements established by the Thai Ministry of Tourism for long-stay accommodation. The certification confirms compliance with defined standards in the areas of quality, safety, and service.
Real Stories. Real Experiences.
Discover the Vivobene difference. Families choose Vivobene for more than professional care. They choose a place where compassion, dignity, safety and wellbeing are part of everyday life.
Discover the experiences of residents and their families, and see how compassionate care and professional support make a meaningful difference in everyday life.
Discover the Vivobene difference. Families choose Vivobene for more than professional care. They choose a place where compassion, dignity, safety and wellbeing are part of everyday life.
Discover the experiences of residents and their families, and see how compassionate care and professional support make a meaningful difference in everyday life.